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Consumer Protection Blog
Answers to common questions about your rights under federal and state consumer protection law — written in plain English by consumer protection attorneys.
2026-04-16
I Found an Unauthorized Charge on My Bank Account. What Are My Rights?
If you found an unauthorized charge on your bank account, the EFTA gives you the right to dispute it and recover your money. Learn about error resolution timelines, bank obligations, and what to do if your bank refuses to help.
Unauthorized Bank Debits
2026-04-15
What to Do If Someone Steals Your Identity: A Step-by-Step Guide
If your identity was stolen, fast action preserves both your finances and your legal rights. A step-by-step guide to fraud alerts, credit freezes, FTC reports, and FCRA Section 605B blocking.
Identity Theft
2026-04-15
A Background Check Error Cost Me a Job. Do I Have a Legal Claim?
If an inaccurate background check cost you a job, an apartment, or an opportunity, you may have a legal claim under the FCRA. Learn about the adverse action process, your rights, and available damages.
Background Check Errors
2026-04-14
How to Stop Robocalls and Actually Get Paid for Them
The TCPA lets you recover $500 to $1,500 for every illegal robocall or spam text. Learn how to document violations, revoke consent, and pursue a legal claim.
Robocalls & Spam Texts
2026-04-14
A Debt Collector Is Calling About a Debt I Already Paid. What Can I Do?
If a debt collector is contacting you about a debt you already paid, you may have legal rights under the FDCPA. Learn what steps to take, how to stop the calls, and what damages may be available.
Debt Collection Harassment